A Honest Review Of Installing Umbraco Forms / Contour For Umbraco 6

The majority of websites on the planet will require some form of contact us, or an inquiry form. Unlike other CMS platforms, out of the box, Umbraco doesn’t come with any form of content editor driven forms module.

Umbraco does, however, have a package themselves to include this functionality. In today’s post, I’m going to review and go over how this package works with Umbraco 6.

Umbraco Forms Vs Contour

One of the first confusing things people new to Umbraco have mentioned is the difference between Umbraco Forms and Contour. Umbraco Forms and Contour is the same thing. If you buy a license for one it will work on the other one. Contour was the original Umbraco Forms. Umbraco Forms was developed to replace Contour and has been designed to work with Umbraco 7.2 onwards. From my understanding, the reason for this change in name is the code base is very different between these two, so, a new name was given to it.

One thing to note, if you are running an older version of Umbraco and try to install Forms, your site will blow up, so it’s important you install the correct version for your version.


As this post is a review for Umbraco 6, then I’ll be using Contour. Installing Contour definitely comes with a few surprises along the way. Unfortunately, from my experience, there were a lot of bugs with the installation and un-installation path that I’ll cover in more detail below

Purchasing & Registering

Purchasing a product from Umbraco was simple. I went to the Contour purchase page, here entered in my client’s details. After purchasing the license I got an email from Umbraco, asking me to log into Umbraco.com to register the Contour license.


After you log-in you should see your Contour license. Click ‘Configure/Add’ domain.


From here you will need to add in your website’s domain and any test domains you might need to use.


After filling in your website’s domain details, from the license page you should now be able to download your license.


Installing Contour is similar to how you would install any Umbraco package.


In the Umbraco back-end, ‘Developer’ section, in the ‘Packages’ entry, either use the ‘Umbraco package Repository’ and search for ‘Contour’, or manually install it using the files here, Contour.

Installation Issues!

Sadly, this is the stage where I started encountering installation issues with Contour. After installing Contour I tried to build my solution. The solution had originally been set-up as a website.
If your website has also been set-up as a Visual Studio web site (not web application) you will probably run into this known issue with Contour, your Visual Studio build fails with these three errors:

Could not load type ‘Umbraco.Forms.UI.Pages.EditWorkflow’

Could not load type ‘Umbraco.Forms.UI.Pages.ExportFormEntries’

This has been a known issue for several years and as of writing still exists. If you use Reflector to look in the Umbraco.Forms.Core’ assembly then you will see the code-behinds don’t exist. My workaround was to delete editWorkflow.aspx and ExportFormEntries.aspx.

The other issue is an AntiForgeryToken token.



In ContourForm, remove the string in the AntiForgeryToken so it looks like this:


For a commercial product, I think this should have been fixed and not something that has been outstanding for years, so personally I was a little disappointed.

Registering Contour

After having to hack Contour to get it installed, I was looking forward to getting to grips with it. To access contour you should see a ‘Contour’ icon at the bottom of your Umbraco instance:


Before you can use Contour you will need to register it. You should be able to do this from the Contour Dashboard:


Unfortunately, this is where I ran into more issues. When I typed my Umbraco details into the Register section, nothing happened. When I tried reloading the page it hadn’t automatically registered anything.

I gave up with the automatic registration and manually installed my ‘umbracoForms.lic’. To do this you will need to log into Umbraco.com from here, download the license file and then put it into your ‘Bin’ folder of your website.

If you look at the screenshot of the dashboard above you will also see an error at the bottom of the page:

Could not load control: '/umbraco/plugins/umbracocontour/formsdashboard.ascx'

Apparently, this is a bug and formsdashboard is only used in version 7 so you can ignore it. Again, from a commercial product, I would really expect to see a lot more polish.

UnInstalling Contour

After installing Contour I realized I hadn’t installed the latest version, so I tried to uninstall it. When I uninstalled Contour my whole website blew-up with a YSOD with this exception:

‘Could not load file or assembly ‘Umbraco.Forms.CodeFirst’ or one of its dependencies. The system cannot find the file specified.’


The reason this happens is because the installer doesn’t remove everything correctly. To resolve this problem, look in your bin folder and you should see ‘Umbraco.Forms.Core.dll’ still in the bin. There will also be two references in your web.config:

<add name="ContourFormBuilderHttpModule" type="Umbraco.Forms.CodeFirst.ContourFormBuilderHttpModule, Umbraco.Forms.CodeFirst" />


<add name="ContourFormBuilderHttpModule" type="Umbraco.Forms.CodeFirst.ContourFormBuilderHttpModule, Umbraco.Forms.CodeFirst" />

Using The Product

Installing Contour was a lot more complicated than it needed to be. Once it was installed, however, it did do everything the client required. Setting up new forms, customising them and getting an email send out on form submission was very easy. As this post is getting quite long I’ve written the step-by-step guide about how to create a new form in this post, How To Create Your First Form With Umbraco Forms / Contour


Umbraco as an open-source free product is really good. For $99 Contour provides a lot of functionality that you couldn’t develop in-house for a fraction of that price. Contour also gets updated from time to time.

I think my expectations from any commercial product is that it should be simple to install, manage and it should work out the box as expected. I would have been a lot more impressed if it was a bit more polished. From my experiences installing it on Umbraco 6, it seemed very clunky. I had to manually change three files myself in order to get it working. For a commercial product with a license, you would expect it would just work

The plug-in did meet the client’s approval which made them happy but from a developer’s point, it has been one of the buggiest things I’ve worked with for a while.

Jon D Jones

Software Architect, Programmer and Technologist Jon Jones is founder and CEO of London-based tech firm Digital Prompt. He has been working in the field for nearly a decade, specializing in new technologies and technical solution research in the web business. A passionate blogger by heart , speaker & consultant from England.. always on the hunt for the next challenge

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  1. […] In today’s guide, I’m going to cover the process of creating your first form using Umbraco Forms / Contour. In this guide, I’m assuming you have already installed Umbraco Forms / Contour. If you haven’t and need an overview of the process then I suggest you read, An Honest Review Of Installing Umbraco Forms / Contour For Umbraco 6 […]

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