Alterian ACM : InternalServerError

One frustrating ‘feature’ of using Alterian’s ACM 7 is that if you reboot the server, the Alterian services will not automatically start up, meaning that your website will not work.  If you come across the really helpful error message below, your Alterian CAe service needs to be started.

Server Error in '/' Application.

InternalServerError

Description: An unhandled exception occurred during the execution of the current web request.  Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Web.HttpException: InternalServerError

Source Error:

An unhandled exception was generated during the execution of the current web request.  Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:

[HttpException (0x80004005): InternalServerError]
Mediasurface.ASPDelivery.ASPHelpers.SendResponse(HttpStatusCodes statusCode) +95
Mediasurface.ASPDelivery.MediasurfaceHttpHandler.CreateMediasurface() +921
Mediasurface.ASPDelivery.MediasurfaceRequestInitializer.Initialize() +325

Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.0.30319.17929

Jon D Jones

Software Architect, Programmer and Technologist Jon Jones is founder and CEO of London-based tech firm Digital Prompt. He has been working in the field for nearly a decade, specializing in new technologies and technical solution research in the web business. A passionate blogger by heart , speaker & consultant from England.. always on the hunt for the next challenge

More Posts